jillis is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data — in plain language, without the run-around.
These cards highlight our core data protection commitments. They are a summary only — the complete Privacy Policy below contains all binding details.
All data transmitted between your device and jillis servers is protected by industry-standard 256-bit SSL encryption. Your personal details, payment information, and session data are never transmitted in plain text.
jillis processes all personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission (NPC) regulations. Your rights as a data subject are fully respected.
jillis does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your data is used exclusively to operate and improve the jillis platform and to meet our legal obligations.
jillis does not store full GCash wallet credentials, PayMaya PINs, or bank passwords. Payment authentication is handled directly by your chosen payment provider. jillis only retains transaction reference data necessary for account management and regulatory compliance.
You have the right to request correction of inaccurate personal data and, subject to legal retention requirements, deletion of your data. Contact jillis support at any time to exercise your data subject rights.
As a PAGCOR-regulated platform, jillis is required to share certain player data with PAGCOR and, where mandated by the Anti-Money Laundering Act (AMLA), with the Anti-Money Laundering Council (AMLC). These disclosures are legal obligations, not commercial data sharing.
This Privacy Policy ("Policy") is published by jillis ("jillis," "we," "us," "our") and applies to all personal data collected, stored, used, and disclosed by jillis in connection with the jillis platform — including the website at jillis.vip, all mobile-optimized interfaces, customer support channels, and promotional communications.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). jillis is registered as a personal information controller with the NPC as required by Philippine law.
By registering a jillis account, accessing the platform, or otherwise providing personal information to jillis, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the jillis Terms & Conditions.
Note: This Policy was last updated on January 1, 2026. We encourage players to review this page periodically. Material changes will be communicated to registered users via SMS to their registered Philippine mobile number.
jillis collects the following categories of personal data from players and platform users. We collect only the data that is necessary for the purposes described in this Policy.
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Name, DOB, mobile number | Mandatory |
| KYC Documents | Government ID, selfie | Mandatory for withdrawal |
| Financial | Transaction records, payment refs | Mandatory |
| Gaming Activity | Bets, wins, session data | Mandatory (platform function) |
| Technical | IP address, device info | Automatic (security) |
| Communications | Support chat history | Generated on contact |
jillis collects personal data through the following methods:
jillis processes personal data for the following purposes, each of which corresponds to a lawful basis as described in Section 5.
jillis uses registration data to create and maintain your account, verify your identity, authenticate your login sessions, and manage your account settings and preferences.
jillis processes identity and KYC data to verify that all players are aged 21 and above in compliance with Philippine gaming law, and to meet PAGCOR's player identification and know-your-customer requirements. Age verification is a mandatory legal obligation, not optional.
Transaction and financial data is used to process deposits, withdrawals, and bonus credits; to maintain accurate account balance records; to investigate payment disputes; and to detect and prevent fraudulent transactions.
Gaming activity data is used to provide access to jillis games, to record game outcomes for dispute resolution purposes, to administer the VIP tier program and bonus system, and to improve platform performance and the player experience.
Technical and device data, combined with transaction patterns and account activity, is analyzed to detect and prevent fraud, money laundering, account takeover attempts, multi-accounting, bonus abuse, and other prohibited conduct as defined in the jillis Terms & Conditions.
jillis processes personal data as required to fulfill its obligations under Philippine gaming law, the Data Privacy Act, the Anti-Money Laundering Act (AMLA), tax laws, and any other applicable legislation or regulatory requirement issued by PAGCOR, the NPC, or the AMLC.
Communications data, account data, and transaction history are used by jillis support agents to respond to player inquiries, resolve complaints, process refund or dispute requests, and provide assistance with account access issues.
jillis may send promotional messages — including SMS notifications, emails, and in-platform messages about bonuses, new games, and VIP events — to players who have opted in to receive marketing communications. Players may opt out of marketing communications at any time through their account settings or by contacting support.
Marketing Opt-Out: Opting out of marketing communications does not affect your ability to use jillis or receive service-related communications (e.g., transaction confirmations, security alerts, account notifications), which are sent regardless of marketing preferences.
jillis processes gaming activity data and responsible gaming limit settings to monitor for signs of problem gambling behavior, to enforce player-set limits, to administer self-exclusion requests, and to comply with PAGCOR player protection requirements.
Under the Philippine Data Privacy Act, jillis processes personal data on the following lawful bases:
jillis does not sell, rent, or trade your personal data. jillis may share your personal data with the following categories of recipients only to the extent necessary and in accordance with this Policy:
jillis discloses player data to PAGCOR, the AMLC, the NPC, the Bureau of Internal Revenue (BIR), and other competent Philippine government authorities where required by law or valid legal process. These disclosures are legal obligations.
jillis shares payment reference data with GCash (G-Xchange Inc.), Maya (Voyager Innovations), BPI, BDO, Metrobank, and cryptocurrency processors as required to execute deposit and withdrawal transactions. These providers are independent data controllers subject to their own privacy policies and regulatory requirements.
jillis engages licensed third-party identity verification and KYC service providers to process ID documents and conduct liveness verification. These providers process data as jillis's data processors under written data processing agreements that require them to protect player data to the standard required by the DPA.
Game providers whose games are offered on jillis may receive limited technical session data (e.g., session token, game round identifiers) necessary to operate their games. Full player identity data is not shared with game providers without player consent, except where required by applicable licensing rules.
jillis uses third-party IT infrastructure, cloud hosting, and software services to operate the platform. These providers may process personal data on jillis's behalf as data processors under data processing agreements.
No commercial data sharing: jillis does not share your data with advertisers, data brokers, social media platforms, or other third parties for commercial purposes. All data sharing is either legally required or operationally necessary to provide jillis services.
jillis retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by law and regulation:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | PAGCOR regulations; AMLA |
| KYC documents | Duration of account + 5 years after closure | AMLA; PAGCOR KYC requirements |
| Transaction records | 10 years from transaction date | AMLA reporting obligations |
| Game activity logs | 5 years from session date | PAGCOR audit requirements |
| Support communications | 3 years from last interaction | Dispute resolution; legal claims |
| Marketing consent records | Until consent is withdrawn + 3 years | DPA accountability requirements |
| Self-exclusion records | Permanently retained | Responsible gaming obligations |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC data disposal guidelines. Data subject to ongoing legal proceedings or regulatory investigations will be retained until the proceedings are concluded.
jillis implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction:
While jillis takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. Players are also responsible for protecting their own account credentials and should use strong, unique passwords and enable 2FA on their jillis account.
The jillis website uses cookies and similar tracking technologies to operate the platform, remember your preferences, detect fraud, and analyze platform usage. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Declined? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — required for platform function |
| Functional | Language preferences, game lobby layout, remember-me settings | Yes — affects user experience |
| Analytics | Anonymous usage statistics to improve jillis performance | Yes |
| Fraud Prevention | Device fingerprinting for multi-account detection and security | No — required for security |
Most browsers allow you to control cookies through browser settings. Disabling strictly necessary or fraud prevention cookies may impair your ability to log in to and use jillis. jillis does not use third-party advertising cookies or cookies that track your activity outside of the jillis platform.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by jillis. To exercise any of these rights, contact jillis's Data Protection Officer as described in Section 14.
You have the right to request a copy of the personal data jillis holds about you, and information about how it is being processed.
You have the right to request correction of inaccurate or incomplete personal data. Some corrections may require re-submission of KYC documents.
You may request deletion of your personal data, subject to jillis's legal retention obligations (e.g., AMLA, PAGCOR, tax). Where legal retention applies, data will be deleted once the applicable retention period expires.
You may object to or request restriction of processing in certain circumstances, including where processing is based on legitimate interests.
You have the right to receive a copy of your personal data in a structured, machine-readable format for transmission to another controller, where technically feasible.
If you believe jillis has not handled your personal data in accordance with the DPA, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
Response timeframe: jillis will respond to data subject rights requests within 15 business days of receipt. Requests will be processed free of charge for the first request in any 12-month period. jillis may require identity verification before processing requests to protect against unauthorized disclosure.
jillis is strictly intended for adults aged 21 years and above. jillis does not knowingly collect personal data from any person under the age of 21. Mandatory KYC age verification is performed before any withdrawal is processed.
If jillis becomes aware that a person under the age of 21 has created an account or provided personal data, jillis will immediately close the account, secure any funds for return in accordance with PAGCOR guidelines, and delete the personal data associated with the account, subject to any legal retention obligations.
Parents and guardians are encouraged to use parental control software on devices shared with minors to prevent access to online gambling platforms.
jillis primarily stores and processes player data within the Philippines on servers located in Philippine-based or Philippine-compliant data centers. Where jillis engages service providers that process data in other jurisdictions (e.g., cloud infrastructure providers, game server operators), jillis ensures that appropriate safeguards are in place to protect your data in accordance with the DPA.
International transfers of personal data by jillis are conducted only to countries or organizations that provide an adequate level of data protection, or under appropriate contractual safeguards such as standard data processing clauses approved by the NPC. jillis does not transfer personal data to jurisdictions that do not meet these standards.
jillis reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised Policy will be published on this page with an updated Effective Date. For material changes that affect player rights, jillis will notify registered players by SMS to their registered Philippine mobile number at least 7 days before the changes take effect, where practicable.
Your continued use of jillis after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must stop using jillis and contact support to close your account.
jillis has appointed a Data Protection Officer (DPO) as required by the Philippine Data Privacy Act. The DPO is responsible for overseeing jillis's compliance with the DPA and handling data subject rights requests and privacy-related inquiries.
To exercise your data subject rights, submit a privacy inquiry, report a privacy concern, or contact the DPO, please reach out via:
All privacy requests should include your full name, registered mobile number, and a description of your request. Identity verification may be required before jillis processes your request.
National Privacy Commission: If you are not satisfied with jillis's response to a privacy complaint, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority for data protection in the Philippines.
Your data is protected. Your transactions are secure. Your rights are respected. Experience the Philippines' most trusted online casino — for players aged 21 and above.
21+ only · PAGCOR-regulated · Data Privacy Act compliant